Shipping policy
At Eternal Flowers, we are committed to getting your order to you as quickly and efficiently as possible. Our shipping policy for orders placed on our website is as follows:
-
Shipping Rates and Options: We offer standard and express shipping options for all orders within India. Shipping rates are calculated based on the size and weight of the items in your order, as well as your delivery location. Standard shipping is free for orders over INR 12000.00.
-
Shipping Destinations: We currently ship to all major locations in India.
-
Delivery Time Frame: Our standard shipping option typically takes 7-10 business days for delivery, while our express shipping option takes 3-5 business days. Please note that delivery times may vary depending on your location and local conditions.
-
Tracking Information: Once your order is shipped, we will provide you with a tracking number so you can track the progress of your delivery.
-
Handling Time: It takes 10-15 business days for us to process and prepare your order for shipping.
-
Free Shipping: We offer free standard shipping for all orders over INR 12000.00
-
Returns and Exchanges: If for any reason you are not satisfied with your purchase, you may return or exchange the item within 1 day of receipt on selected items. Please contact our customer service team for more information on the returns process.
-
Custom and Import Taxes: Please note that any custom or import taxes are the responsibility of the customer
-
Contact Information: If you have any questions or concerns about your shipping, please don't hesitate to contact our customer service team at +91 9496444433.